Supporting Carers at Work: Not All Caring Looks the Same

The Fair Work Ombudsman uses the definition in the Carer Recognition Act 2010. A carer is someone who provides personal care, support and assistance to another person who needs it because they:

  • have a disability

  • have a medical condition, including a terminal or chronic illness

  • have a mental illness, or

  • are frail and aged.

Caring can look very different from one person to the next:

  • Carers of ageing parents juggling appointments, care decisions and, often, a slow increase in responsibility over time.

  • Parents of children with disability or chronic illness may be caring for many years, with needs that change as their child grows.

  • Partners and spouses may become carers suddenly after an illness, injury or diagnosis.

  • Mental health carers supporting someone through needs that can be unpredictable and are often invisible to others.

  • "Sandwich" carers look after children and ageing parents at the same time.

Having been a carer myself, I know first-hand how hard it can be to keep a career going while caring for someone you love. In addition, I’ve seen how easily burnout sets in when caring isn’t recognised at work. It’s a big part of why I do this work.

I help leaders build the skills and confidence to have supportive conversations with carers, recognise what they need and find flexible ways of working. I also coach employees through the challenges that juggling a career and caring can bring.

If you'd like to talk about supporting the carers in your organisation, please get in touch.

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Beyond the Labels: Helping Multigenerational Teams Work Better Together