Michelle Navaratnam Michelle Navaratnam

Workshops Deliver Content. I Deliver Change.

It All Begins Here

I’ve spent years working in learning and development, and I’ve watched the same pattern play out more times than I can count. People attend a workshop, feel genuinely energised, take notes, maybe even have a breakthrough moment in the room. Then a few weeks later, they’re right back to the same behaviours they walked in with. Nothing actually changed.

That pattern is exactly what pushed me to rethink how I work with clients. Content doesn’t build capability. Practicing under pressure does.

I run capability sprints: short, focused programs that combine simulations, assessments, and applied practice, so people aren’t just hearing about a skill, they’re using it in a realistic scenario, getting feedback, and adjusting in real time.

The difference shows up fast. Instead of walking away with slides, participants walk away having already changed how they think and act under pressure, which means results show up in weeks. More importantly, participants feel confident they can put in to practice what they’ve learned in their day-to-day roles.

If you’re evaluating leadership development options and want something that changes behaviour rather than just delivering content, let’s talk about what a capability sprint could look like for your team.

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Michelle Navaratnam Michelle Navaratnam

Coaching Isn’t Advice. It’s a Partnership.

It All Begins Here

One of the biggest misconceptions about coaching is that it’s about someone telling you what to do. It’s not. Coaching is goal-oriented, and it starts with chunking things down: uncovering the real problem underneath the surface issue, gaining clarity on what’s actually going on, and shaping a goal that’s specific enough to act on.

From there, my role isn’t to hand over a solution. It’s to help the person set their own goals and identify the steps that will get them there. The goals have to be theirs, because ownership is what drives follow-through.

That’s why I think of coaching as a partnership rather than a service I deliver. It’s an ongoing process of refining someone’s leadership approach, whether that’s self-leadership, or how they lead a team. The relationship keeps evolving as the person grows, and so do the goals.

If you’ve ever hesitated to work with a coach because you thought you’d be told what to do, that’s exactly the misconception I want to clear up. Coaching works because the answers come from you. I’m just there to help you find them faster.

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